Workspace ONE Basics
      Back to home
      1. Help Center
      2. Apple iPads
      3. Workspace ONE Basics

      What is the Catalog app? How is it used?

      The Catalog app  is one of two apps that are installed automatically the first time each iPad is powered on. It shows each app which has been assigned to the iPad along with its installation status. Users can also manually install apps from the Catalog app if they are not automatically deployed from Workspace ONE.

      The Catalog app is a useful troubleshooting tool when deploying apps, because if you are expecting an app to be deployed to an iPad, but you do not see it in the Catalog, then most likely the app is not deployed correctly. If you do see the app in the Catalog, but it is not installed on the iPad, it may be due to one of the following:
      • Slow Internet bandwidth: recommended to connect to a Wi-Fi network with a fast and reliable Internet connection
      • Lack of available storage space on the iPad: recommended to remove unneeded apps or media files
      • Unsupported version of iOS: recommended to upgrade the iOS on the iPad
      • Other reason which cannot be explained: recommended to perform a Device Wipe on the iPad
      The information displayed in the Catalog app will be very similar to the information you see in Workspace ONE by navigating to Device List, clicking on the name of an iPad, then clicking on the Apps tab. The information might not match exactly, because Workspace ONE can sometimes show outdated information - this occurs when the status of an app or configuration changes on the iPad, but it has not updated Workspace ONE right away.