We have two phones in the same area (such as a library or gym); could we have one extension that rings both of them?

Yes. Please send an email to dialpad@desalesmedia.org and we can configure that for you. Include in the email the ten digit phone number of the phones and also what you would like for the shared extension to be. Also let us know if you would like there to be a voicemail on the shared extension and what email address(es) should receive the notification when a voicemail is left. Note: when a voicemail is left for a shared voicemail account, it cannot be checked from the phone - it can only be checked from an email.