How can I prevent unwanted solicitation calls to my phone?

Unfortunately, there is not an easy way to prevent them entirely, but there are some things we can do to reduce them. The options are different depending on if this is a User Phone or Room Phone.
  1. For a User Phone, go to, click Login (upper right) and log into your account. Click Call Handling & Voicemail and you can optionally check the boxes for any or all of the different options. You could also change your phone number by calling Dialpad Support 844-636-4244 (they are available 24x7).
  2. For a Room Phone, there are only two options: you could change the phone number (which can only be done by calling Dialpad Technical Support), or you could block all inbound calls from external callers (this can be done by your Office Admin).