Downloading & Deploying Apps
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      3. Downloading & Deploying Apps

      I'm having trouble installing or updating the i-Ready Connect app.

      The app is configured to auto-deploy updates, but at certain times of the year (September especially), the updates servers get overloaded and it can be frustrating. Here are some recommendations we have found to be helpful:
      1. Make sure you are at least on iOS 14
      2. Go to Settings > General > iPad Storage and verify that there is at least 500MB of space available (iPads with 16GB or 32GB will probably not be able to install it).
      3. Make sure you are connected to Wi-Fi. If it detects a cellular connection (or a slow Wi-Fi connection), it will not download the update.
      4. If you see the i-Ready icon on the Home Screen, tap it and choose Cancel Download. You may need to tap it two or three times before you see the option to Cancel Download. Then open the Catalog app and tap the Install button next to i-Ready Connect.
      5. Reboot the iPad. Sometimes that will kick-start the update process.
      6. Leave it powered on and connected to a charging cable over the weekend - or overnight. Some schools have seen the app pop-in the next day.
      7. Try connecting to a different Wi-Fi network.