1. Help Center
  2. Apple iPads
  3. Apple School Manager (ASM)

I forgot my password to login to Apple School Manager.

Anyone else at your school who has a login to Apple School Manager can reset your account (as long as they have admin privileges). Your principal probably has an account. For security reasons, Apple makes it very difficult for you to reset this password. You can expect it to take at least a week. If no one at your school is able to login, call Apple Deployment Programs Support at 866-902-7144. They should at least be able to point you in the right direction. If they are unable to resolve it, ask them for a case number and email that case number to ipads@desalesmedia.org and copy ctn@desalesmedia.org and your principal and we will contact Apple to begin the process to reset the password on your account.