---
title: What is the difference between Device Wipe and Enterprise Wipe?
description: What is the difference between Device Wipe and Enterprise Wipe?
---

[Skip to content](https://portal.desalesmedia.org/migration/what-is-the-difference-between-device-wipe-and-enterprise-wipe#main-content)

English

Show submenu for translations

[Create Ticket](https://portal.desalesmedia.org/migration/kb-tickets/new?hsLang=en)

![00\_DeSales - Final Logo-03.jpeg\]](https://portal.desalesmedia.org/hs-fs/hubfs/00_DeSales%20-%20Final%20Logo-03.jpeg?height=40&name=00_DeSales%20-%20Final%20Logo-03.jpeg)

- [Default HubSpot Blog](https://desalesmedia-8501144.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://desalesmedia-8501144.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Create Ticket](https://portal.desalesmedia.org/migration/kb-tickets/new)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://portal.desalesmedia.org/migration?hsLang=en)
2. [Apple iPads](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en)
3. [Wiping An iPad](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#wiping-an-ipad)

# What is the difference between Device Wipe and Enterprise Wipe?

Device Wipe will factory reset the device, and when it reboots, you will need to go through the initial setup (choose English, U.S., etc.), then connect to Wi-Fi, then it will automatically install the Hub app.  Then you [login to the Hub app using the enrollment account](https://support.desalesmedia.org/ipad.html#q123) and then it will automatically install all other apps. This is a very useful troubleshooting tool, because it will resolve many issues with apps, the operating system, configurations, or other unexplainable problems. It takes about 20 minutes to Device Wipe and re-enroll one iPad, but if you are doing multiple iPads simultaneously, you can probably do about 20 in an hour.

**Please DO NOT EVER perform an Enterprise Wipe**; this will remove all apps and policy restrictions which were deployed by Workspace NE and also remove the iPad from Workspace ONE.  It will not delete any user data (pictures, movies, music, etc.) on the iPad.  Because it is removed from Workspace ONE, we no longer have any control over it.  You can often "bring it back into Workspace ONE", by going to the iPad, choosing Settings, General, Reset, and choosing "Reset All Content and Settings".  If that doesn't work, you will need to ship the iPad back to DeSales so we can troubleshoot it.

![](https://support.desalesmedia.org/ipad/24a.png)

- [Test Category](https://portal.desalesmedia.org/migration/test-category?hsLang=en)
- [Dialpad Phones](https://portal.desalesmedia.org/migration/dialpad-phones?hsLang=en#main-content)

    - [Phones](https://portal.desalesmedia.org/migration/dialpad-phones?hsLang=en#phones)
    - [User Settings & Voicemail](https://portal.desalesmedia.org/migration/dialpad-phones?hsLang=en#user-settings-voicemail)
    - [Admin Settings](https://portal.desalesmedia.org/migration/dialpad-phones?hsLang=en#admin-settings)
- [Apple iPads](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#main-content)

    - [Workspace ONE Basics](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#workspace-one-basics)
    - [Workspace ONE Features](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#workspace-one-features)
    - [Apple School Manager (ASM)](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#apple-school-manager-asm)
    - [Downloading & Deploying Apps](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#downloading-deploying-apps)
    - [Troubleshooting](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#troubleshooting)
    - [Lost or Stolen Devices](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#lost-or-stolen-devices)
    - [Wiping An iPad](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#wiping-an-ipad)
    - [Miscellaneous](https://portal.desalesmedia.org/migration/apple-ipads?hsLang=en#miscellaneous)
- [Chromebooks](https://portal.desalesmedia.org/migration/chromebooks?hsLang=en#main-content)

    - [Software](https://portal.desalesmedia.org/migration/chromebooks?hsLang=en#software)
    - [Hardware](https://portal.desalesmedia.org/migration/chromebooks?hsLang=en#hardware)
    - [Troubleshooting](https://portal.desalesmedia.org/migration/chromebooks?hsLang=en#troubleshooting)
    - [Wi-Fi / Cellular](https://portal.desalesmedia.org/migration/chromebooks?hsLang=en#wi-fi-cellular)

- [Default HubSpot Blog](https://desalesmedia-8501144.hs-sites.com/blog)

[![DeSales Media logo](https://portal.desalesmedia.org/hs-fs/hubfs/DeSales%20-%20Final%20Logo%20transparent-03.png?width=2500&height=1147&name=DeSales%20-%20Final%20Logo%20transparent-03.png "DeSales Media logo")](http://desalesmedia.org)

desalesmedia.org Help Center

Copyright © 2026, DeSales Media Group