![00_DeSales - Final Logo-03.jpeg]](https://portal.desalesmedia.org/hs-fs/hubfs/00_DeSales%20-%20Final%20Logo-03.jpeg?height=40&name=00_DeSales%20-%20Final%20Logo-03.jpeg){kind=small}
Chromebooks
Provided to schools and academies throughout the Diocese of Brooklyn through a grant program.
Software
- Can I prevent students from clearing their browser history?
- What is the difference between Chrome and Chrome OS
- What is the difference between Apps and Extensions?
- What is Cisco Umbrella?
- Does DeSales Media deploy apps to the Chromebooks?
- How do I deploy an app or extension?
- What apps or extensions do you recommend I deploy?
- What does it mean if the login screen does not indicate "Managed by desalesmedia.org."?
- Do I need to backup any user data before I perform a factory reset on a Chromebook?
- Does Google offer any tutorial videos on managing Chromebooks?
Hardware
- How can I tell if my Chromebook is charging?
- The battery in this Chromebook isn't performing as well as it used to. Can I get it replaced?
- We have a non-working Chromebook. Could we get a replacement?
- What accessories do you recommend we use with the Chromebooks?
- We have a non-working power supply for a Chromebook. How can we get a replacement?
- How can I find out the serial number of a Chromebook if the sticker is not viewable?
- Can I find out of this Chromebook is managed by DeSales after someone is already logged in?
Troubleshooting
- Can any user account login to the Chromebooks? I'm getting an error stating "You are not authorized to use this device...".
- When I try to login, I receive an error message: "Enrollment Error. This user account does not belong to the domain...".
- Can I print from a Chromebook?
- How can I perform a factory reset on a Chromebook?
- How can I view CPU and memory utilization on my Chromebook?
- Cisco Umbrella is blocking legitimate websites.