---
title: One of our iPads was lost or stolen. Could we get a replacement?
description: One of our iPads was lost or stolen. Could we get a replacement?
---

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[Help Center](https://portal.desalesmedia.org/migrated)

- [Create Ticket](https://portal.desalesmedia.org/migrated/kb-tickets/new)

 Lost or Stolen Devices

- [Test Category](https://portal.desalesmedia.org/migrated/test-category)
- [Dialpad Phones](https://portal.desalesmedia.org/migrated/dialpad-phones) 
    - [Phones](https://portal.desalesmedia.org/migrated/dialpad-phones#phones)
    - [User Settings & Voicemail](https://portal.desalesmedia.org/migrated/dialpad-phones#user-settings-voicemail)
    - [Admin Settings](https://portal.desalesmedia.org/migrated/dialpad-phones#admin-settings)
- [Apple iPads](https://portal.desalesmedia.org/migrated/apple-ipads) 
    - [Workspace ONE Basics](https://portal.desalesmedia.org/migrated/apple-ipads#workspace-one-basics)
    - [Workspace ONE Features](https://portal.desalesmedia.org/migrated/apple-ipads#workspace-one-features)
    - [Apple School Manager (ASM)](https://portal.desalesmedia.org/migrated/apple-ipads#apple-school-manager-asm)
    - [Downloading & Deploying Apps](https://portal.desalesmedia.org/migrated/apple-ipads#downloading-deploying-apps)
    - [Troubleshooting](https://portal.desalesmedia.org/migrated/apple-ipads#troubleshooting)
    - [Lost or Stolen Devices](https://portal.desalesmedia.org/migrated/apple-ipads#lost-or-stolen-devices)
    - [Wiping An iPad](https://portal.desalesmedia.org/migrated/apple-ipads#wiping-an-ipad)
    - [Miscellaneous](https://portal.desalesmedia.org/migrated/apple-ipads#miscellaneous)
- [Chromebooks](https://portal.desalesmedia.org/migrated/chromebooks) 
    - [Software](https://portal.desalesmedia.org/migrated/chromebooks#software)
    - [Hardware](https://portal.desalesmedia.org/migrated/chromebooks#hardware)
    - [Troubleshooting](https://portal.desalesmedia.org/migrated/chromebooks#troubleshooting)
    - [Wi-Fi / Cellular](https://portal.desalesmedia.org/migrated/chromebooks#wi-fi-cellular)

[Back to home](https://portal.desalesmedia.org/migrated)

1. [Help Center](https://portal.desalesmedia.org/migrated)
2. [Apple iPads](https://portal.desalesmedia.org/migrated/apple-ipads)
3. Lost or Stolen Devices

- [Test Category](https://portal.desalesmedia.org/migrated/test-category)
- [Dialpad Phones](https://portal.desalesmedia.org/migrated/dialpad-phones) 
    - [Phones](https://portal.desalesmedia.org/migrated/dialpad-phones#phones)
    - [User Settings & Voicemail](https://portal.desalesmedia.org/migrated/dialpad-phones#user-settings-voicemail)
    - [Admin Settings](https://portal.desalesmedia.org/migrated/dialpad-phones#admin-settings)
- [Apple iPads](https://portal.desalesmedia.org/migrated/apple-ipads) 
    - [Workspace ONE Basics](https://portal.desalesmedia.org/migrated/apple-ipads#workspace-one-basics)
    - [Workspace ONE Features](https://portal.desalesmedia.org/migrated/apple-ipads#workspace-one-features)
    - [Apple School Manager (ASM)](https://portal.desalesmedia.org/migrated/apple-ipads#apple-school-manager-asm)
    - [Downloading & Deploying Apps](https://portal.desalesmedia.org/migrated/apple-ipads#downloading-deploying-apps)
    - [Troubleshooting](https://portal.desalesmedia.org/migrated/apple-ipads#troubleshooting)
    - [Lost or Stolen Devices](https://portal.desalesmedia.org/migrated/apple-ipads#lost-or-stolen-devices)
    - [Wiping An iPad](https://portal.desalesmedia.org/migrated/apple-ipads#wiping-an-ipad)
    - [Miscellaneous](https://portal.desalesmedia.org/migrated/apple-ipads#miscellaneous)
- [Chromebooks](https://portal.desalesmedia.org/migrated/chromebooks) 
    - [Software](https://portal.desalesmedia.org/migrated/chromebooks#software)
    - [Hardware](https://portal.desalesmedia.org/migrated/chromebooks#hardware)
    - [Troubleshooting](https://portal.desalesmedia.org/migrated/chromebooks#troubleshooting)
    - [Wi-Fi / Cellular](https://portal.desalesmedia.org/migrated/chromebooks#wi-fi-cellular)

# One of our iPads was lost or stolen. Could we get a replacement?

 These situations are dealt with on a case-by-case basis. Please send an email to ctn@desalesmedia.org and copy ipads@desalesmedia.org and let us know the circumstances, when the iPad was last seen, and if you think there is a chance it could be recovered. If the iPad was stolen, please send us a copy of the police report.

desalesmedia.org Help Center

- [Create Ticket](https://portal.desalesmedia.org/migrated/kb-tickets/new)